If you want a simple way to get healthier and live a more active life, an UPLIFT Desk might be just the thing you need. It's a simple way to work better and live healthier.

Organisations must first put the right foundations in place to bring these benefits to service desk teams and their users. In particular, there are five fundamental trends that will shape how service ...

Does that new help desk aide look, well, young? As in, really young — as in, your student? Don’t be surprised. Several school districts have launched IT support programs that give students an ...

Help desk software makes managing this workflow easy and boosts your support team’s productivity. What are the types of help desk software, and what should I consider when choosing the best one?