He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem. The Balanced Scorecard (BSC) is a strategic performance management ...

The Balanced Scorecard’s dashboard provides detailed ... aspirations of organisations but the four basic ones are (a) Financial (cost, profit and revenue), Customer (lower wait time and better ...

When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...

Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...

Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...