Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Agentic AI is more effective at resolving customer service issues and costs less than simpler generative AI and non-AI solutions, Forethought's 2025 AI in CX Benchmark Report found.

Called NeMo microservices, the software tools, which are part of ... "And our view is that digital employees, or AI agents, will be able to help enterprises get more work done in these various ...

Photo: Supplied The MEC for Roads and Transport, Kedibone Diale-Tlabela has launched the Public Transport Women’s Help Desk. The help desk will serve as a central point of support, advocacy ...

Legislation named after the daughter of former Jacksonville Mayor Lenny Curry is on its way to the Governor’s desk. Brooke Curry is the inspiration behind Brooke’s Law. In an on-camera ...

AppLovin shares have recently been in the spotlight, but not in a good way. Check out why I rate APP stock a buy.

In a new video accessed by India Today TV, scare tourists are seen gathered and sitting on the ground in the Baisaran Valley ...

We've tested more than two dozen utilities to help you choose the best antivirus ... and all kinds of security software through their paces.

To help property owners overcome these barriers, GIA has developed an advanced desktop prediction tool that reduces the need for site visits, particularly at the scoping stage. By creating precise ...