“This oversight allows attackers to target employees or customers with phishing attempts masked as legitimate ticket assignments,” the researchers said. Zendesk has been informed of the flaw ...

Zendesk is a cloud-based help desk ticketing system that is known for its user-friendly interface. It offers a range of features, including ticket management, automation, reporting, and analytics.

Ticketing and ITSM platforms are often untethered ... and greater productivity. The NinjaOne and Zendesk integration delivers better outcomes for IT teams through: “IT admins and technicians ...