A General Dynamics (NYSE: GD) business has received a potential five-year, $518.8 million contract from the U.S. Army to provide system technical support services for the military branch’s Stryker ...

Okta Inc. today disclosed that hackers had stolen 134 of its customers’ data, and launched cyberattacks against five, following a breach of its technical support system. Nasdaq-listed Okta provides a ...

The Federal Aviation Administration has awarded 11 companies positions on a potential 10-year, $2.27 billion contract to provide systems engineering and technical services in support of FAA’s National ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

This guide is designed to show you how to use ChatGPT for your business. In the dynamic and rapidly changing landscape of technological advancements, companies across various industries are ...

One of the keys to customer satisfaction and retention in enterprises is the level of technical support available to the customers. With this in mind, businesses always look for measures to provide a ...

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...