Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications ...

The hot new status symbol in customer service: a phone call with an actual human. There are a lot of ways you might characterize customer-service calls: frustrating, time-consuming, annoying.

In the world of real-time customer communication, phone calls still play a pivotal role. Despite the rise of messaging apps, email automation, and chatbots, phone support remains the preferred channel ...