Six Sigma is a highly effective approach which creates improvement in business processes by advancing each sector of an enterprise. It uses both statistical and analytical methods to reduce variation ...

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Lean Six Sigma is a continuous improvement methodology that focuses on the elimination of waste and reduction of variation from manufacturing, service and design processes. The Lean methodology aims ...

Many management techniques have begun shining the prosecutorial light on the sometimes criminally bad economic performance of IT. Six Sigma is one such rigorous technique designed to extract quantum ...