Many small businesses have established a customer structure that handles the wants and needs of people who buy their products and services. This customer structure includes all the protocols to deals ...

Web site CogMap lets you create and edit organizational charts in a drag-and-drop, wiki-like environment. If you've ever worked in a large company that was sorely missing any sort of good org chart ...

Your internal teams all have specific roles and functions. But some organizational charts can put up barriers to excellent customer experience. Customers don’t care who owns what part of a business, ...

In the wake of shutdowns and a pandemic, it’s harder than ever to nail down who does what. Great question. Most large businesses, especially new and growing ones, have a difficult time producing an ...

Do you have an organizational chart for your company? If so, was its creation an afterthought for the employee handbook or to share with the board? And if not, was it because you felt your business ...

When you make a move from a small apartment into your very first house, you’re likely to notice right away that you’ll need to make some changes. Suddenly you find yourself with more rooms than ...

When leaders work on systems rather than structure, progress can be harder to recognize—especially compared to an org chart ...