a user documented going to the self-checkout machine and only scanning one item - a process that took a minimal amount of time. After he scans the item, he then pans to the checkout screen ...

We've all had at least one mortifying experience in the self-checkout lane, but with the help of these simple tips, you can make sure it was the last!

A recent incident at a Walmart store has caused confusion among shoppers after red tape was spotted on one of the self-checkout machines. The tape partially covered the card reader, raising ...

A recent survey found that 77 percent of shoppers prefer self-checkout, finding they are faster than staffed lines.

Americans are growing increasingly accustomed to self-checkout machines. In a recent Capital One Shopping survey, 95.9 percent of shoppers said they've scanned some of their own recent purchases.

Shoppers at a Walmart self-checkout were left puzzled after spotting red tape covering part of a card reader. A Reddit user posted a photo of the machine, noting that the red tape was placed ...

Customers routinely tip service workers, but many shoppers are perplexed and even angry to find some self-checkout machines prompting them to leave upwards of 20%. WSJ reporter Rachel Wolfe joins ...