When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Digital transformation has evolved from a buzzword into a critical business imperative. Organizations across sectors are ...

Quick Assist is easier to use than Microsoft's Remote Desktop ... app for virtual support visits. Plus, the tool can come to the rescue whether you're trying to give or get help.

If you ask for help from the IT Service Desk they may want to try to provide immediate help by a remote support tool called BeyondTrust. It is a remote support solution that allows the IT Service Desk ...