As franchising moves into 2026, success will come down to getting the right balance between technology and the people behind ...

This paper, How People Use ChatGPT, represents the company’s attempt to document patterns of adoption, evaluate user behaviors, and provide a foundation for policymakers, industry leaders, and ...

Artificial intelligence is starting to sound a whole lot more human, whether it's a voice in customer service... AI-GENERATED VOICE: (As customer service rep) How can I help you today? KELLY: ...Or in ...

The research found little evidence that time spent on social media or frequent gaming causes mental health problems in ...

Kara Alaimo is a professor of communication at Fairleigh Dickinson University. Her book “Over the Influence: Why Social Media Is Toxic for Women and Girls — And How We Can Take It Back” was published ...

The organizations that succeed—the 30% that actually achieve their transformation goals—don't have better technology. They ...

Recently, Betty, a Wisconsin art-school student who works at a local escape room, monitored a group of 20-somethings as they made their way through a spy-themed experience. About three-quarters of the ...

Law enforcement agencies often underinvest in technology training for line-level officers, limiting the effectiveness of tools like body cameras and data analytics. Without ongoing, role-specific ...

It started with a high school typing course. Wanda Woods enrolled because her father advised that typing proficiency would lead to jobs. Sure enough, the federal Environmental Protection Agency hired ...