Lighthouse, a Pontiac-based nonprofit, announced a partnership with Genisys Credit Union to renovate the nonprofit’s commercial kitchen. The kitchen, located at Lighthouse’s headquarters at 46156 ...

Commerce.AI’s session, titled “Forget bots: Agentic voice AI is running in production on Genesys and saving millions,” will take place on Tuesday, September 9, at 1:30 p.m. in Showcase Theater 1.

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan. 31, 2024). After achieving ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...