During Spring semester of 2017, Health Services participated in a patient satisfaction survey administered by the American College Health Association. Invitations to the survey were sent to all ...

In healthcare, patient satisfaction isn't just a feel-good metric—it's a critical component of successful practice management ...

Most consumers say they do not take the time to fill out customer feedback surveys thoughtfully, according to recent research from Customer Thermometer. The report was based on data from a survey of 1 ...