An iconic retail chain is closing a key location, leaving just a single store of this concept, and another whose future has ...

Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

Department stores quietly shrink in 2026 as familiar names close, leaving leaner footprints and a different kind of main ...

Macy’s announcement Tuesday that it will close 150 stores, or nearly a third of its total, is the result of a once-great department store industry in decades of decline. The gradual demise of the ...

After a century and a half, the American department store appears to be headed toward the grave. These glittering emporia that once drew crowds with fashion shows, concerts, and lavish holiday windows ...

Mr. Nordstrom, 63, is the great-grandson of the founder of the company, which opened its first store in 1901 in Seattle. Mr.

Nowadays, everyone — meaning every store — has a website, one where you can shop pretty much everything they sell in person if they even have a brick-and-mortar. Right now, 23 percent of all purchases ...

One area of the economy that has not fully recovered from the blows it suffered during the pandemic, has been the department store. Employment at department stores is still 12% below pre-pandemic ...

View post: Walmart is selling 'warm' waterproof snow boots for only $20 in the final hours of Cyber Monday As the holiday season approaches, shoppers are readying bank accounts and credit cards to ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. After successfully disrupting online shopping, convenience stores ...

Once upon a time, we went to department stores and malls to get our clothes, music, toys, even lunch. Do you remember these ...