In today's competitive enterprise technology marketplace, the customer success story can be the tipping point for turning a prospect into a customer. As an influencer, successful customers can have a ...

Salesforce launched internal AI career services to help employees skill up and transition to new roles as AI reshapes the workforce.

SpyCloud, the leader in identity threat protection, today announced the appointment of Brad Rouse as Chief Revenue Officer (CRO). In this role, he leads SpyCloud’s global sales, partnerships, and ...

“They understand the strategic role education plays in customer growth ... transaction positions the combined company for continued success.” She said a vast majority of Skilljar’s employees ...

Most B2B organizations have embraced the importance of customer experience. They've invested in sophisticated CRM systems, hired dedicated success teams and realigned KPIs around retention metrics.