Value stream management involves people in the organization ... The company announced it is moving its “customer success service” FastTrack beyond Office 365. It previewed FastTrack for ...

An adequate change management functionality records assess, and tests any software ... customer satisfaction, and data-driven ...

As the gears of your growing business start to turn faster, having the right tools becomes your oil for smooth operation. You can’t afford to overlook the essential software that not only streamlines ...

Skilljar, a Seattle startup that sells learning management software to help companies train their customers and partners, has been acquired by Gainsight, a San Francisco customer success startup.

vice president of Customer Success Management for Cisco. Customer Success Insights – which was unveiled at Cisco Partner Summit- will tell partners where their customers are in the adoption ...

In today's competitive enterprise technology marketplace, the customer ... success using those product lines? Do you include that information in your success stories? Audience. What audience are you ...

who was a project manager for customer success operations at the software company. “While it’s unsettling to see my Red Hat journey come to an end, I am so thankful for my time there where I ...