Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

a software company that provides enterprise resource planning and customer relationship management solutions for ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...

There are three elements I believe companies should focus on to create a great customer experience for the modern consumer: people, partnership and personalization.

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Check Point Research has identified a new phishing campaign exploiting Microsoft’s ‘Dynamics 365 Customer Voice,’ a customer ...