There’s a chart I came across earlier this year, and not only does it tell an extremely important story about automation, but it also tells a story about the state of the automation discussion itself.

Automation at scale refers to a company’s ability to obtain tangible business benefits from the application of automation technology to the smallest task within an individual department and the ...

Workflow is the completion of tasks. Workflow is also defined as the repeatable actions taken to ensure information, documents, data, and tasks move, or flow, between departments or an entire company.

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

Today’s insurance executives are challenged to continuously reduce the cost of operations while also addressing the demands and expectations of increasingly tech-savvy customers. To achieve this, ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Summary: Business leaders are under immense pressure to deliver results in the face of market challenges. Automation is an immediate way to improve efficiency and productivity across every department.

Robotic process automation (RPA) combines robotic automation with artificial intelligence (AI) to automate human activities for banking. RPA has reshaped the back-end of banking processes, and banks ...