Ai Canada's CEO is set to resign and retire by Q3 2026, following backlash after his ill-advised condolences message. Here's ...

Air Canada has extended its suspension of flights to Tel Aviv through September 2026, a decision driven by persistent security concerns across the Middle East following the attack on Iran in late ...

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline's bereavement travel policy.

In a warning to global carriers adopting AI for customer service platforms, Air Canada lost a small claims court case against a grieving passenger when it tried and failed to disavow its AI-powered ...

After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline’s bereavement travel policy.

Air Canada flight attendants initiated a strike, leading to widespread flight cancellations and limited rebooking options. Affected passengers are eligible for full refunds but not additional ...

Sept 13 (Reuters) - Air Canada and its pilots are locked in a standoff over a new labor contract and face a deadline by Sunday to reach a deal that would avert strike action. If the two parties do not ...

The airline planned to restart operations after a strike that disrupted half a million travelers. The agreement would reshape how flight attendants are paid. By Ian Austen Reporting from Ottawa The ...

Canada’s biggest airline is poised to start canceling several dozen flights Thursday ahead of a weekend lockout of flight attendants that threatens to throw travel plans for tens of thousands into ...

After his grandmother died in Ontario a few years ago, British Columbia resident Jake Moffatt visited Air Canada’s website to book a flight for the funeral. He received assistance from a chatbot, ...