The search giant is making its first foray into purpose-built AI agents for retail. Meanwhile, major chains are already ...

Explore eight ChatGPT Agent Mode uses, from trip plans to reports, with Gmail and Zapier integrations, so you save hours ...

According to recent analysis by my company, DataDome, AI agents now account for 10% of verified bot traffic, with 64% of ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

What if the tools we build could think, adapt, and collaborate with us, rather than simply follow instructions? The rise of agentic systems, powered by intelligent agents capable of interpreting ...

More companies are moving to integrate custom AI agents into business operations. Here are eight essential capabilities to look for when evaluating AI agent development tools and platforms. Do a quick ...

OpenAI is launching a new general purpose AI agent in ChatGPT, which the company says can complete a wide variety of computer-based tasks on behalf of users. OpenAI says the agent can automatically ...

Take one example: A customer built an ambient agent that monitors employee schedules. If someone appears consistently ...

OpenAI's ChatGPT is set to get its biggest upgrade yet, with new features that form the basis of what could become the company's biggest challenge to specialized enterprise AI tools. Last week, the ...