Air India faces fresh turbulence following last week’s fatal crash as additional safety inspections on its Dreamliner fleet lead to flight delays, cancellations and growing passenger anxiety.

As emergency services—led by the fire brigade and 108 ambulances—began reaching the scene, Patel and his team sprang into action. Lacking medical stretchers, they resorted to using sarees and bedsheets as makeshift carriers to transport the injured to ambulances.

Air India flight AI171, a Boeing 787-8 carrying 242 people, crashed after taking off from Ahmedabad on its way to London.